Best Western Plus Ottawa City Centre

The room met our needs, we did not have Breakfast in the Hotel except my wife purchase a coffee in the restaurant down stair. The bed was firm and clean and the bed sheets and pillows we clean. Since we only stayed two(2) nights we did not need sheets exchange, but the maid provide an exchange of the towels we used. As to the view it was overlooking the parking lot, but that was not issue since we did not stay in the room except to sleep. All the staff were in uniform and helpful during our stay.

Pleasant place to stay with friendly staff. We took time chatting with one receptionist while we were waiting for my husband. I appreciated it. The hotel is family friendly and serves Good breakfast 😋

The front desk lady ((sorry cannot remember her name) was amazing and went above and beyond to ensure I was well taken care of. I travelled to Ottawa as my mother (90 years old) was about to pass away - needless to say I was t in the best frame of mind - she helped to make my first day in Ottawa as stress free as she could. Will be ever thankful for her kindness

room was huge, Bed comfortable, restaurant on site. lugage trolly was availalbe, staff were very friendly and answered questions. Quick check in

I was not aware Sunday breakfast starts at 8am, but we have to leave at 8:25 for my son's soccer game. The staff let us in earlier and took our orders before the business hour, so that breakfast can be served right after the cefateria opens. Appreciated a lot for the kind consideration.